Privacy Policy

Smartweb Inc. (“Smartweb Inc.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our managed IT, cybersecurity, cloud, data center, disaster recovery, and related services (the “Services”).

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1. Overview

This policy applies to information we collect through our website and in the course of providing Services to our clients. By using our website or Services, you consent to the practices described here. If you do not agree, please discontinue use of the website and Services.

2. Information we collect

We collect information in a few ways:

• Information you provide. When you fill out a contact or assessment form, request a quote, or communicate with us, we collect details such as your name, company, email address, phone number, industry, company size, and the contents of your message.
• Information from delivering Services. To support your environment, we may process information about your systems, devices, networks, and users, and may have access to data stored within the systems we manage on your behalf.
• Information collected automatically. When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes, assessments, and support.
• Deliver, maintain, monitor, secure, and improve our Services.
• Communicate with you about your account, service updates, and relevant offerings.
• Operate and improve our website and understand how it is used.
• Comply with legal obligations and protect our rights, clients, and systems.

4. Cookies & tracking

Our website may use cookies and similar technologies to remember your preferences, keep the site secure, and measure performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

5. How we share information

We do not sell your personal information. We may share information in limited circumstances:

• Service providers. With trusted vendors and platforms that help us operate our business and deliver Services (for example, hosting, backup, email, and security providers), under appropriate confidentiality obligations.
• Legal requirements. When required by law, subpoena, or to protect the rights, safety, and security of Smartweb Inc., our clients, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

6. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide the Services, and to comply with our legal, tax, and contractual obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. How we protect your data

Security is core to what we do. We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to opt out of certain communications. To exercise these rights, contact us using the details below. You can also unsubscribe from marketing emails at any time using the link in those messages.

9. Third-party links

Our website may contain links to third-party websites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's privacy

Our website and Services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or Services after changes take effect constitutes acceptance of the updated policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: